The reasons for refusal decide everything that follows.
Every refusal comes with reasons. They are the most important document you own right now, and they are usually skimmed once and put in a drawer. They matter because they sort themselves into two piles, and the piles lead to completely different decisions.
- Reasons that design can answer. Overshadowing, privacy, setbacks, bulk and scale, landscaped area, parking layout, a control missed or a variation not properly justified. These are matters of degree. A different scheme, or the same scheme properly argued, may satisfy them.
- Reasons that design cannot answer. The use is prohibited in the zone. The lot does not meet a minimum that has no flexibility. A state policy or an agency referral blocks it outright. Here, redrawing the same proposal is money spent to be refused again.
Most refusal notices contain both. The work is separating them honestly, and being told which is which by someone who is not being paid to redraw it either way.
Four directions, and they are not interchangeable.
Amend and lodge again
A new application that answers the reasons. Slowest to admit, often fastest to resolve, and the only route that lets you change the proposal properly rather than defend it.
Ask council to review its own decision
NSW allows the applicant to request a review of a determination in many cases, with the proposal amended if needed. It is decided by council, not a court, and it has a legislated time limit running from the determination date.
Appeal to the Land and Environment Court
A merit appeal, decided independently of council. It has its own deadline from the determination date, and it is legal work — you will need a planning lawyer, and usually expert evidence.
Change the question
Sometimes the property will carry something — just not this. A different building type, a different pathway, a different use, or a smaller project that gets you most of what you wanted without the fight.
A DA that has sat for months is usually waiting on one specific thing.
More applications stall than are refused, and stalling costs owners more, because nothing is decided and nothing can be planned around. In our experience the cause is almost always one of a short list:
- An information request answered in instalments. This is the big one. Every partial answer restarts the assessing officer's reading of the file and moves you to the back of their queue. One complete response beats six quick ones, every time.
- A referral sitting with another agency — and nobody has asked which one, or what it is waiting for.
- Submissions from neighbours that have never been answered in a document the officer can actually put in the report.
- A control the officer cannot get past, where the file needs a written justification rather than another drawing.
- A change of assessing officer, which resets familiarity with the file and is rarely announced.
The first step is not a phone call asking how it is going. It is a written request for the current status and a list of everything still outstanding, so there is one document that says what "finished" looks like. Then you answer all of it, once.
A fixed-fee second opinion, before you spend again.
Read the file, not just the notice
The determination and its reasons, the assessment report where one is available, the information requests, the submissions, and the drawings that were lodged. The reasons rarely make full sense without the file behind them.
Test the reasons against the controls and the site
Each reason is checked against the planning controls that actually apply to the property and against what the site can physically do. That is what separates the answerable reasons from the fatal ones.
Set out the routes that remain open
Which of the four directions above are genuinely available to you, what each one asks of you in time, cost and risk, and which we would take if it were our property — with the reasoning, so you can disagree with it.
Give you a written recommendation and a next step
One recommended direction, the specific things that have to change for it to work, and who needs to be involved. If that includes a planning lawyer, a surveyor or a heritage consultant, we say so and we say why.
What it does not do. It does not promise an approval — nobody can, and anyone who does is selling you something. It is not legal advice, and it is not a cost plan. It is the piece of thinking that should have happened before the first application, done now, on a fixed fee, so the next decision is made with your eyes open.
Straight answers.
Is a refused DA the end of the project?
How long do I have to act after a refusal?
Can you appeal a DA refusal for me?
My DA is not refused, it is just stuck. Can you help?
What does the second opinion cost and how long does it take?
What if the honest answer is that the project will not work?
More in Straight Answers — including DA or CDC and unapproved work.
Send us the refusal notice.
The first conversation is free. Tell us the property and what you were trying to do, and attach the determination if you have it — we will tell you what we think you are actually looking at.